Privacy policy

Last Updated: July 2026

1. Introduction

Demir Leather Pty Ltd ("Demir Leather", "we", "our", or "us") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By visiting our website, purchasing our products, contacting us, or otherwise providing your information to us, you agree to the practices described in this Privacy Policy.

 

 

2. Information We Collect

We may collect personal information including:

  • Full name

  • Email address

  • Phone number

  • Residential or business address

  • Delivery address

  • Company details (where applicable)

  • Payment and transaction information

  • Information you provide through enquiries, forms, emails or social media interactions

We may also collect information about your use of our website, including IP address, browser type and browsing activity.

 

 

3. How We Collect Information

We collect information when you:

  • Make an enquiry;

  • Purchase products from us;

  • Subscribe to marketing communications;

  • Complete forms on our website;

  • Contact us by email, phone or social media;

  • Participate in promotions or surveys.

Where practical, we collect information directly from you.

 

 

4. How We Use Your Information

We use your personal information to:

  • Process orders and arrange deliveries;

  • Communicate with you regarding products and services;

  • Provide customer support and warranty services;

  • Improve our products, website and customer experience;

  • Conduct research and analytics;

  • Send marketing communications and promotional offers;

  • Maintain internal records and comply with legal obligations.

You may opt out of marketing communications at any time.

 

 

5. Disclosure of Information

We may disclose your information to trusted third parties where necessary, including:

  • Delivery and logistics providers;

  • Payment processors;

  • IT service providers and website hosting providers;

  • Professional advisers including accountants and lawyers;

  • Marketing and analytics providers;

  • Government authorities where required by law.

We do not sell your personal information to third parties.

 

 

6. Delivery Contacts

Where you provide us with the details of another person for delivery purposes, you confirm that you have obtained their consent to provide their information to us.

Delivery contacts may only be contacted regarding delivery arrangements and will not be provided with unnecessary information regarding your order.

 

 

7. Payment Information

Payments may be processed through third-party payment providers.

Demir Leather does not store complete credit card details unless required by law or payment processing regulations.

 

 

8. Overseas Disclosure

Some of our service providers may store or process information outside Australia.

Where this occurs, we take reasonable steps to ensure your information is handled securely and in accordance with applicable privacy laws.

 

 

9. Cookies and Website Analytics

Our website may use cookies and similar technologies to:

  • Improve website functionality;

  • Understand website traffic and usage;

  • Personalise your browsing experience;

  • Assist with marketing and advertising activities.

You can disable cookies through your browser settings; however, this may affect website functionality.

 

 

10. Security of Information

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

These measures include:

  • Secure servers and storage systems;

  • Restricted staff access;

  • Password protection and encryption where appropriate;

  • Regular security reviews.

 

 

11. Access and Correction

You may request access to, or correction of, your personal information at any time by contacting us.

We will respond to requests within a reasonable period and may require verification of identity before providing access.

 

 

12. Changes to This Policy

We may update this Privacy Policy from time to time.

Any changes will be published on our website and become effective immediately upon publication.

 

 

13. Contact Us

Demir Leather
Email: info@demirleather.co
Phone: 9748 8888
Website: demirleather.com.au

If you have any questions regarding this Privacy Policy or your personal information, please contact us.